Privacy & Cookie Policy

We are Phoenix Rail Engineering Services, company address - 2 Sorrel Close, Burghfield Common, Reading, RG73YS, company number - 15001737.

We are committed to protecting and respecting your privacy. We hold, as with most businesses, personal information about our customers and people who may be interested in our products and services.

• 1. Our collection and use of your personal information

  We collect personal information about you when you are using our services. When you access our website, register with us for news, contact us or send us feedback. We only use this data if you have given your consent to them to share your personal data with others.

  We use cookies and similar technologies to collect information as you navigate the company's websites. Cookies help us recognise you and your device, and store some information about your preferences or past actions.

  For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org .

• 2. What personal data do we collect?

  The personal information we collect about you depends on the particular activities carried out through our website. Generally, this is likely to include information such as your name, email address and contact details.

• 3. We use this personal information to:

  • ➤ send you marketing communications which you have requested;

  • ➤ provide news alert emails;

  • ➤ contact you as appropriate;

  • ➤ provide you with access and services related to Phoenix Rail Engineering Services.

• 4. Our legal basis for processing your personal information:

  • ➤ consent (where you choose to provide it);

  • ➤ performance of our contract with you;

  • ➤ legal obligation, where our use of your personal information is necessary for us to comply with the law (not including contractual obligations);

  • ➤ legitimate interests, what mean our legitimate business interests in the normal running of our business which do not materially impact your rights, freedom or interests.

• 5. How long do we keep your personal data?

  We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws.

  When the personal data that we have collected is no longer required, we will delete it in a secure manner.

• 6. Who we share your personal information with

  In order to deal with your enquiry, we might share your name, email address and details or your message/enquiry with our clients, joint venture partners, subcontractors.

  We will not share your personal information with any other third party.

  If we may need to use your personal data to comply with any legal obligations, demands or requirements, for example, as part of anti-money laundering processes or to protect a third party's rights, property, or safety then in doing so, we may share your personal data with third party authorities and regulatory organisations and agencies.

• 7. Your rights to your personal data

  Under the General Data Protections Regulations you have a number of important rights free of charge. In summary, those include rights to:

  • ➤ the right to request a copy of your personal data;

  • ➤ require us to correct any mistakes in your information which we hold;

  • ➤ require the erasure of personal information concerning you in certain situation;

  • ➤ the right to withdraw any consent to personal data processing at any time;

  • ➤ the right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data;

  • ➤ otherwise restrict our processing of your personal information in certain circumstances.

  For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individuals rights under the General Data Protections Regulations.

• 8. What if you have questions or want further information?

  Any questions regarding this notice and our privacy practices should be sent to us by email address.

  You do also have the right to contact the Information Commissioner, see www.ico.org.uk or if you are based outside of the United Kingdom, please contact your local regulatory authority.